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Overview

The customer journey is not one event. It is a system of related outcomes. A campaign may influence:
  • brand search
  • sessions
  • product engagement
  • conversion behavior
across different times and through different pathways.

How Provalytics handles this

The framework models multiple KPIs simultaneously and estimates how influence propagates across behavioral stages over time. That helps distinguish:
  • genuine downstream contribution
  • shared external movement
  • synchronized channel behavior that only looks causal